Front Desk Agent

Front Desk Agent
Feb. 2008 — Aug. 2008
Holiday Inn Express Cotton Exchange Hotel, New Orleans, LA

  • Welcomed and registered guests; offered them services and room rates.
  • Handled guest check-ins and check-outs.
  • Made changes and confirmed reservations by means of Micros Opera system.
  • Kept records of room availability and guests’ accounts.
  • Maintained the hotel’s high standard of service and hospitality.
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